This thing is a disaster. I started a new account with very little verification and had when I logged in there was a bit of Spare and Flax in the wallet. A miniscule amount. It allowed me to create a sell order with a valuation of 1 XFX = $51, 767 USD. Yep, that’s right. More than bitcoin.
Like I said, this is bad. I don’t have much more to say other than don’t use this until they sort some this out. I have seen reports of people losing transfers in which wouldn’t surprise me. Based on the speed at which everything was setup, with receive addresses for each coin I suspect its a shared wallet with multiple addresses for each coin for their users. I can’t imagine they have developed a real segmented cloud wallet if basics don’t really work.
Anyways, check out the wallet interface and the order books below. Don’t be so desperate to realize some value from your coins that you cause yourself issues.